Refund policy

Returns & Refunds

We want you to be confident in every purchase from Always Autographed. Because we specialize in autographed, historic, and collectible items, many of the items we sell are unique or one-of-a-kind.

Returns may be requested within 7 calendar days of confirmed carrier delivery. To be eligible for a return, the item must be returned in the same condition in which it was received, including any original authentication, certification, packaging, labels, or accompanying documentation.

To request a return, please contact us before sending the item back. Unauthorized returns may not be accepted.

Unless an item arrives damaged, is materially different from its description, or we made an error fulfilling your order, the buyer is responsible for return shipping costs. Original shipping charges are non-refundable.

Autographs & Authentication

Authentication information provided in a listing is specific to that item. If an item is accompanied by third-party authentication, certification, a letter of authenticity, hologram, or other documentation, those materials must be returned with the item and must not be altered, removed, damaged, or substituted.

Condition of Collectibles

Many collectibles, photographs, documents, tickets, historical artifacts, and other vintage items naturally exhibit age, wear, handling, toning, creasing, or other condition characteristics. Please review the item photographs and description carefully before purchasing. Condition characteristics that are visible in the photographs or disclosed in the listing are not considered defects.

Damaged or Incorrect Items

Please inspect your order upon delivery. If an item arrives damaged or you receive the wrong item, contact us promptly so we can evaluate the issue and make it right. Please retain the item, packaging, and shipping materials while the claim is being reviewed.

Refunds

Once an approved return is received and inspected, we will notify you regarding the refund. Approved refunds will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.